Eagle Filters Policies
Quality Policy
Our business is based on collaboration with customers, partners, and suppliers worldwide. We are committed to consistently providing products and services that meet or exceed our customers’ requirements and expectations, delivering improved business results and tangible returns on investment.
We are committed to:
- Maintaining an effective quality management system that meets ISO 9001 requirements.
- Continuously improving processes through risk-based thinking and quality improvements.
- Managing our business based on clear and measurable objectives and schedules.
- Using customer feedback to improve our processes.
- Ensuring our employees have the appropriate training, skills, and experience. Competent and dedicated employees are the cornerstone of achieving and maintaining a quality organization.
- Recognizing and complying with the legislation applicable to our operations.
- Designing our products to be durable and to meet customer requirements.
Eagle Filters will actively promote quality improvements that enable each employee to do their job right the first time and every time. Our commitment to quality is carried out by all company employees and is therefore an essential part of their responsibilities.
Eagle Filters’ management ensures that its quality policy is understood, implemented, and maintained at all levels of the company.
RESPONSIBILITIES AND ROLES
The company’s management sets the quality policy and quality objectives. The operational management is responsible for planning and resourcing operations in collaboration with the management team. Each employee is responsible for following guidelines and regulations in their work. We value our employees’ development ideas for improving environmental protection.
REPORTING QUALITY VIOLATIONS AND DAMAGES
If an employee notices that our company or partner is acting against the policy, our guidelines, or legal requirements, they have the right and obligation to report it directly to their supervisor or anonymously through the Whistleblowing channel. Violations can be reported to authorities if there is reason to believe that the employee’s or partner’s actions violate environmental law.
SOFTWARE AND MONITORING QUALITY RESPONSIBILITY
We use the following software in our sustainability program and to monitor partners’ sustainability: ShowYourSustainability.com™: Planning, monitoring, data collection, and reporting of the sustainability program. Whistleblowing reporting channel.
RESPONSIBLE PARTIES AND CHANGES
The owner of this policy is the CEO of Eagle Filters Oy, and the management team is responsible for updating and making changes to it.
The UN sustainable development goals promoted by politics
- Good Health and Wellbeing
- Affordable and Clean Energy
- Industry, Innovation and Infrastructure
- Sustainable Cities and Communities
- Climate Action
Policy-promoted impacts
- Promotion of fair business practices
- Social pressure improves responsibility
- Increasing accountability reporting requirements
Environmental Policy
Our environmental policy describes how to improve environmental performance in production, design energy and resource- efficient products, and reduce the environmental impact of product disposal. We aim for our products, services, and production to promote sustainable development.
- We are committed to complying with the ISO 14001 environmental management system standard.
- Design products that enable more efficient use of natural resources, thus having a positive environmental footprint.
- Design products to reduce their harmful environmental impact in production, use, and disposal.
- Reduce resource consumption, waste, and pollution in our operations.
- Take a proactive approach to environmental legislation that affects our business.
- Encourage suppliers, subcontractors, retailers, and users of our products to adopt our environmental principles.
- Appropriately consider this environmental policy in future planning and investment decisions.
- Set goals and objectives within the environmental management system framework to achieve continuous improvement and sustainable development.
The management of Eagle Filters ensures that its environmental policy is understood, implemented, and maintained at all levels of the company.
RESPONSIBILITIES AND ROLES
The company’s management sets the environmental policy and environmental objectives. The operational management is responsible for planning and resourcing operations in collaboration with the management team. Each employee is responsible for following guidelines and regulations in their work. We value our employees’ development ideas for improving environmental protection.
REPORTING ENVIRONMENTAL VIOLATIONS AND DAMAGES
If an employee notices that our company or partner is acting against the policy, our guidelines, or legal requirements, they have the right and obligation to report it directly to their supervisor or anonymously through the Whistleblowing channel. Violations can be reported to authorities if there is reason to believe that the employee’s or partner’s actions violate environmental law.
SOFTWARE AND MONITORING ENVIRONMENTAL RESPONSIBILITY
We use the following software in our sustainability program and to monitor partners’ sustainability: ShowYourSustainability.com™: Planning, monitoring, data collection, and reporting of the sustainability program. Whistleblowing reporting channel.
RESPONSIBLE PARTIES AND CHANGES
The owner of this policy is the CEO of Eagle Filters Oy, and the management team is responsible for updating and making changes to it.
The UN sustainable development goals promoted by politics
- Affordable and Clean Energy
- Industry, Innovation and Infrastructure
- Sustainable Cities and Communities
- Climate Action
- Life Below Water
- Life on Land
Policy-promoted impacts
- Greenhouse gas emissions caused by the operation
- Production energy consumption
- Reducing carbon dioxide emissions caused by customers’ activities
- Soil pollution
- Microplastics ending up in nature
- Waste generated during production
Personnel and Occupational Health and Safety Policy
Policy is applied in all our operations and personnel must adhere to the principles described herein in their actions.Our personnel policy is based on our values, ethical operating principles, equality policy, and the annually updated personnel
plan. We commit to complying with the ISO 45001 standard and occupational health and safety legislation. We systematically improve occupational health and safety.
PRINCIPLES
Trust and Responsibility
Our personnel policy is based on mutual trust and accountability. We build trust by investing in good job orientation and involving people in various ways.
HR Process Development
We invest in HR processes and engage personnel in the development of operations using applications. One of HR’s tasks is the continuous development of organizational competence. We also invest in effective orientation, which we develop based on the achieved orientation results.
Responsibility, Ethical Operating Principles (Code of Conduct)
Personnel are expected to act responsibly and adhere to ethical operating principles. Ethical principles are reviewed during orientation.
Equality and Non-Discrimination
We treat all employees equally. We adhere to the established equality plan.
Development of Leadership and Supervisory Work
We support leaders in supervisory work and consider the requirements and needs of people management already during orientation. All supervisors are entitled to participate in leadership and supervisory training.
Development of Well-Being and Work Atmosphere
Promoting well-being at work is part of annual planning. The responsibility for well-being lies with both the employer and employees. The employer creates the framework and conditions for supporting well-being at work. Employees are responsible for actively maintaining their own well-being. We actively collect development ideas from our staff and reward the best ideas. An early intervention model is in use. We conduct work atmosphere surveys annually and continuously monitor the work atmosphere and its development.
OBJECTIVES OF PERSONNEL POLICY
Attractive workplace
Committed and motivated personnel
Courage and passion to achieve common goals
Personnel skills support growth
Good work atmosphere that enables personal development
Safe working environment
Open communication
RESPONSIBLE PARTIES AND CHANGES
The owner of this policy is the CEO of Eagle Filters, and Eagle Filters’ management team is responsible for updating and making changes to it.
The UN sustainable development goals promoted by politics
- Good Health and Wellbeing
- Quality education
- Gender Equality
- Decent Work and Economic Growth
- Industry, Innovation and Infrastructure
- Reduced Inequalities
Policy-promoted impacts
- Taking care of the health of the personnel and good working conditions
- Promoting equality
- Increasing accountability reporting requirements
- Trade union strikes and demonstrations
- Personnel exposure to occupational safety risks
Privacy Statement
In accordance with the Finnish Personal Data Act (Sections 10 and 24) and the EU General Data Protection Regulation (GDPR). Last updated on 18.6.2024.
- Data Controller Eagle Filters Oy Runeberginkatu 25, 48200 Kotka Phone: 050 5810583 Contact: Timo Linnainmaa
- Contact Person for the Register Hannu Kariluoto Runeberginkatu 25, 48200 Kotka Phone: 040 9011343
- Name of the Register Customer Register of Eagle Filters Oy
- Legal Basis and Purpose of Personal Data Processing The general basis for processing personal data under the Personal Data Act includes legitimate interest, customer relationship, customer consent, customer mandate, or the fulfillment of rights and obligations arising from agreements between Eagle Filters Oy and the customer, as well as legal provisions. The purpose of the register is to manage customer relationships, marketing, and service development of Eagle Filters Oy. Information in the register can be used for customer relationship management and marketing purposes.
- Content of the Register
- a. Name details, email address, phone number, cookies, location data, IP address.
- b. Personal data collected during the customer relationship.
- c. Personal data collected during marketing activities.
- d. Personal data collected during the use of services.
Regular Data Sources
Personal data stored on the Eagle Filters Oy website (contact request) and cookies, as well as Google Analytics data (e.g., location data, IP address). Personal data collected during customer relationships necessary for managing the customer relationship. Personal data may be enriched (profiling) through contact and/or conversations during the customer relationship. Enrichment of personal data is always related to the management of the specific customer case. Personal data collected during marketing activities. Personal data may be enriched through contact and/or conversations. Personal data obtained from commercial registers. Personal data may be enriched through contact and/or conversations.Regular Disclosures of Data and Transfer of Data Outside the EU or EEA
Data may be disclosed within the limits and obligations of current legislation. Eagle Filters Oy may disclose personal data to partners for marketing or customer relationship management purposes.Transfer of Data Outside the EU or EEA
Generally, Eagle Filters Oy does not transfer or disclose customer personal data outside the European Union or the European Economic Area. However, data may be transferred or disclosed outside the EU/EEA if:
- The data is transferred to a country where the European Commission has determined an adequate level of data protection, or
- Adequate data protection can be ensured through contractual arrangements, or
- The customer has given their consent.
International web service providers used by the company ensure the security of their services through the EU-U.S. Privacy Shield arrangements.Principles of Register Protection
Manual data is not typically created from the customer register. If manual data is created, it is stored in Eagle Filters Oy’s office premises, accessible only to Eagle Filters Oy staff.
Data processed electronically:
The security, confidentiality, integrity, and availability of Eagle Filters Oy’s customer register are ensured by appropriate technical and administrative measures. Data and services are protected by, among other things, firewalls, physical device protection, access control, user rights management, encryption techniques, and active monitoring of the aforementioned measures. Personal data is protected from unauthorized access and unlawful or accidental data processing.Right to Access
Individuals whose data is stored in the Eagle Filters Oy customer register have the right to verify the accuracy of their data. The request for access must be directed to Eagle Filters Oy’s contact person in writing and/or orally, and a record must be made of the request. Eagle Filters Oy is obligated to verify the correctness of the request and to provide the personal data in electronic or paper form within one month (30 days).Right to Rectification
Individuals whose data is stored in the Eagle Filters Oy customer register have the right to verify the accuracy of their data and, if necessary, request corrections. The request for access and/or correction must be directed to Eagle Filters Oy’s contact person in writing and/or orally, and a record must be made of the request. Eagle Filters Oy is obligated to verify the correctness of the request and to provide the personal data in electronic or paper form within one month (30 days).
If the personal data is no longer needed for managing the customer relationship, the individual has the right to request the deletion of their data from the Eagle Filters Oy customer register. The deletion request must be directed to Eagle Filters Oy’s contact person in writing and/or orally, and a record must be made of the request. Eagle Filters Oy is obligated to verify the correctness of the request and to provide the personal data in electronic or paper form within one month (30 days).Other Rights Related to Personal Data Processing
Right to refuse marketing communications:
You have the right to refuse to receive marketing communications from Eagle Filters Oy by contacting us via email.
If you refuse to receive marketing communications, you may still receive administrative notifications from Eagle Filters Oy, such as order confirmations and notifications regarding your user account (e.g., confirmations and notifications of password changes).
